Echo360 is the Hull York Medical School lecture capture system used to record lectures and narrated presentations. Recordings are made available through links within Blackboard Ultra.
This guide explains how to access Echo360 recordings and outlines some common troubleshooting steps that may help if recordings do not open correctly.
Echo360 video recordings can be found within folders and subfolders on Blackboard Ultra courses and organisations. They can also be found within Blackboard Documents.
Links may provide access to either:
- A list of recordings for that Echo course
- Or an individual recording within that Echo course
The example below shows a link to a list of recordings from an MB BS module. Echo360 links may appear differently depending on the course structure, but the process for accessing recordings remains the same.
Select the link to open the video content. When accessing Echo360 for the first time, you may be asked to review and accept Echo360’s privacy statement before continuing.
If you experience problems opening a recording, please refer to the Recommended Browsers and Browser Settings section later in this guide.
To open a recording from a list, select the video title. You will be taken to the EchoVideo player.
You can also select the Play icon (next to the recording) and then View from the drop-down list that appears to access the video.
If the link points to an individual recording, the recording will open directly without displaying a list of all the recordings for that course.
Within the EchoVideo player you can:
- Select the Back button in the top-left corner to return to the list of available recordings.
- Select the Play button to watch the recording.
- Select the Close (X) button in the top-left corner to leave the recording. This will return you to the Blackboard course.
Closed Captions
To display subtitles during playback, select the CC (Closed Captions) button in the bottom-right corner of the player.
Viewing a Video Transcript
To open the transcript panel, select the Transcript icon in the top-right corner of the player.
The transcript appears alongside the recording and automatically highlights the text currently being spoken. You can also select a sentence within the transcript to jump directly to that point in the recording.
You can download a copy of the transcript by selecting the Download icon located below the transcript button. Transcripts are downloaded as a .vtt file, which can be openedin most text-editing and word-processing applications.
Please note that transcripts are system-generated and, unless manually edited, may not currently be 100% accurate.
Alternative Formats
Some learning resources within Blackboard Ultra can be downloaded in alternative formats using Blackboard Ally.
Where possible, Ally provides alternative versions of supported file types to help meet different learning preferences and accessibility requirements.
For more information, please see the Blackboard Ally Student Guide.
You may also wish to access recordings using the Echo360 mobile app on a smartphone or tablet.
For guidance, see the EchoVideo Mobile App Guide.
Echo360 is a web-based application and relies on your browser to authenticate and display content correctly. Access issues can often be resolved by using a supported browser with the correct settings.
Browser Settings
Browser privacy settings can sometimes prevent recordings from loading correctly. If you are unable to access a recording:
- Ensure cookies are enabled in your browser.
- Check that browser privacy or tracking-prevention settings are not blocking content.
- Temporarily disable any ad-blocking or content-blocking extensions and test again.
- Try opening the recording in a different supported browser.
We recommend the following Echo360 support page for further guidance; Echo360 recommended browsers / browser settings.