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Accessing Teams via a web browser or desktop / mobile app

Teams logoGuide overview

There are a number of ways you can access your Teams collaboration space. This guide will explain how to access the Teams app via a web browser or desktop / mobile app.

Further guidance

Please access the official Microsoft Teams video training site by clicking on the following link; https://tinyurl.com/teamsvids

Accessing the Teams app from a web browser

Web browser

Microsoft Teams can be accessed using a variety of web browsers.

  1. Please click on the following link  to access Teams; www.office.com. Please also see further guidance by clicking on the following link; Office 365 via a web browser.
  2. Log in using your Hull York Medical School username (username@hyms.ac.uk) and password.
  3. Click on the ‘Teams’ icon.
  4. You can also access Microsoft Teams directly by clicking on the following link; https://teams.microsoft.com/.

Web browser issues

You may experience issues with using Internet Explorer or Safari web browser. We recommend using Google Chrome web browser instead. Please click on the following link for further guidance on Teams and web browsers; https://docs.microsoft.com/en-us/microsoftteams/get-clients#web-client. Please also note that it is generally recommended to use the desktop or mobile app for a better user experience and better access to Teams features / functionality.

Accessing the Teams app from a mobile device

Mobile device

The Teams app can be installed and used on mobile devices. Please click on the following links to install Teams.

We cannot guarantee that all device models / versions will be able to successfully install / use the Teams app. Please see the Apple and Play store sites directly for further guidance, or search online for detailed guidance for your particular device model.

Accessing Teams from the laptop / desktop app

Laptop / desktop app

You may be able to use Teams via the laptop / desktop app.

  1. Please click on the following link to access Teams; https://teams.microsoft.com/downloads
  2. Click on ‘download (64 bit)’.
  3. Click on ‘file’ to install Teams.
  4. Log in using your Hull York Medical School username (username@hyms.ac.uk) and password.

Installing the Teams app

Please see further guidance at the following help page; installing Office 365 software on a PC, Laptop or Mac. Please note, not all HYMS account types allow download of Office 365 software (notably Honorary and Other Contributor). Please see the guidance for further information. We cannot guarantee that all device models / versions will be able to successfully install / use the Teams app. Please search online for detailed guidance for your particular device model. University PCs running Windows 10 allow installation of the Teams app. 

Updated on 09/06/2021

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