Guide overview
This guide will explain how staff and students can access their Hull York Medical School Office 365 email account through a web browser or the Outlook app on a PC.
Students MUST check their school email account on a regular basis. It is used by tutors for course information as well as for official medical school communications.
If you have forgotten your HYMS password for your HYMS email account please click on the following link; password reset guidance.
You may also be able to access your HYMS email and calendar directly on your phone. Please click on the following link for further guidance; accessing HYMS email and calendar on smartphone / tablet devices.
From your web browser you can access online:
- HYMS Outlook email
- Office apps such as Word, PowerPoint and Excel
- OneDrive (store, access, share and collaborate on your files securely in the Microsoft cloud)
- Microsoft Teams app (used widely at the school to collaborate, work more effectively and share files)
*Storage limitations and the ability to further download / install applications is subject to the type of HYMS account you have. Please see further guidance on installing software at the following help page; installing Office 365 software on a PC, Laptop or Mac.
Accessing your email via a web browser
Please click on the following link to access the Microsoft support page on recommended browsers for accessing Office 365 online; Microsoft support page. Recommended browsers include Chrome, Firefox and Edge. Please do not use Internet Explorer. This browser is no longer supported and you are likely to encounter issues.
Please note, Office 365 may incorrectly try and automatically log you in via other Office 365 account details. To avoid this scenario, please follow the below steps whilst in private browser mode. Please access the following help page for further guidance; using private browser mode.
- Open your preferred web browser (please see the guidance above regarding recommended browsers). For this example we are using Microsoft Edge. Insert the following URL into your browser; https://login.microsoftonline.com/
- Enter your HYMS account details in the format hy123@hyms.ac.uk.
- You will be redirected to the Hull York Medical School login page. Log in with your HYMS account in the format hy123@hyms.ac.uk + HYMS password.
- You will now see your HYMS Office 365 homepage and a range of apps that are available to you (such as Outlook, OneDrive, Word, PowerPoint, Excel etc,.).
- Click on the Outlook icon to open your email inbox.
- You will now be able to access your HYMS emails.
Further guidance
Microsoft have produced a guide which explains the basics of creating and sending emails and using your Outlook calendar. Please access the guide at the following link:
Please also access our other Office 365 help pages at the following links:
From a PC you may be able to install / access:
- HYMS Outlook email
- Office apps such as Word, PowerPoint and Excel
- OneDrive (store, access, share and collaborate on your files securely in the Microsoft cloud)
- Microsoft Teams app (used widely at the school to collaborate, work more effectively and share files)
*Storage limitations and the ability to further download / install applications is subject to the type of HYMS account you have. Please see further guidance on installing software at the following help page; installing Office 365 software on a PC, Laptop or Mac.
Using the Outlook app is an additional option for accessing email, you may prefer / find it more convenient to use Office 365 from a web browser (as explained above).
HYMS email via the Outlook app on a PC
Please be aware that these are example guidance steps only. These steps may vary depending on your device and may not work on all device models / versions. Please search online for more specific guidance for your device model if required.
Step 1: install the Outlook app via HYMS online account if required
You can install the app by firstly logging into your HYMS Office 365 account via a web browser and choosing to download Office 365 software. Please see further guidance at the following help page; installing Office 365 software on a PC, Laptop or Mac. *As stated above, not all HYMS account types allow download of Office 365 software (notably Honorary and Other Contributor). You may add your HYMS email as an additional account to an Outlook app that you already have access to – please see the steps below.
Step 2: open Outlook on your device 
- Start Office / Outlook on your device and click on connect.
- Enter your HYMS username in the format hy123@hyms.ac.uk and HYMS password if required. It may automatically log you in with HYMS credentials if you have downloaded software via your online HYMS account / logged into a device with HYMS credentials. If you are not accessing the Outlook app via an install / log in with HYMS credentials, you can at this step simply choose to ‘add an additional account’ and then enter your HYMS credentials. You may need to go to your Outlook mail homepage / file / add account.
- Click on ‘done’ when finished.
- You should now be able to access your HYMS mailbox. Please note that it may take a short while to populate folders and calendars.
Further guidance
Microsoft have produced guides that explain the basics of creating and sending emails and using your Outlook calendar. Please access the guides at the following link:
Please also access our other Office 365 help pages at the following links: