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Accessing HYMS Microsoft 365 email and calendar (via web browser or the Outlook App for Windows/Mac/Phone)

Guide overview

This guide will explain how staff and students can access their Hull York Medical School Microsoft 365 email and associated calendar through a web browser or via the Outlook app on a PC/Mac/ Phone or other device.

Students must check their HYMS email and calendar regularly for essential course information, medical school communications, and also timetabled sessions (if applicable).

HYMS email and calendar via a web browser

Accessing your email and calendar via a web browser

Log in with private browser

Please note, Microsoft 365 may incorrectly try and automatically log you in via other Microsoft 365 account details. To avoid this scenario, please follow the below steps whilst in private browser mode. Please access the following help page for further guidance; using private browser mode.

  1. Open your preferred web browser. For this example we are using Microsoft Edge. Insert the following URL into your browser; https://login.microsoftonline.com/
  2. Enter your HYMS account details in the format hy123@hyms.ac.uk.Office log in page
  3. You will be redirected to the Hull York Medical School log in page. Log in with your HYMS account in the format hy123@hyms.ac.uk + HYMS password.Office log in page
  4. You will now see your HYMS Microsoft 365 homepage and a range of apps that are available to you (such as Outlook, OneDrive, Word, PowerPoint, Excel etc,.).
  5. Click on the Outlook icon to open your email.Office 365 apps
  6. You will now be able to access your HYMS emails and calendar.Outlook web

Further guidance

Microsoft have produced a guide which explains the basics of creating and sending emails and using your Outlook calendar. Please access the guide at the following link; get help with Outlook on the web. Please also access our other Microsoft 365 help pages at the following link; Microsoft 365 help pages. 

HYMS email and calendar via the Outlook app for Windows/Mac

HYMS email and calendar via the Outlook app for Windows/Mac

Step 1: install the Outlook app

If required, install the app by firstly logging into your HYMS Microsoft 365 account via a web browser and choosing to download Microsoft 365 software. Please see further guidance at the following help page; installing Microsoft 365 software on a PC, Laptop or Mac. 

Not all HYMS account types allow download of Microsoft 365 software (notably Honorary and Other Contributor). You can however add your HYMS email as an additional account if you already have the Outlook app on your device.

Step 2: open Outlook on your device Outlook HYMS log in fields
  1. Start Office / Outlook on your device and click on connect. You may automatically be logged in with HYMS credentials if you have downloaded software via your online HYMS account or logged into a device with HYMS credentials.
  2. Choose to add an account. You may need to go to Outlook mail homepage / file / add account.
  3. Enter your HYMS username in the format hy123@hyms.ac.uk + HYMS password.
  4. Click on done when finished.Outlook add additional account field
  5. You should now be able to access your HYMS email and calendar. Please note that it may take a short while to populate folders and calendars.Outlook start up

Further guidance

Microsoft have produced guides that explain the basics of creating and sending emails and using your Outlook calendar. Please access the guides at the following link; Microsoft support Outlook training. Please also access our other Microsoft 365 help pages at the following link; Microsoft 365 help pages. 

Native email and calendar apps

We recommend using the Outlook app on phones and tablets due to potential syncing errors with native email and calendar apps. 

HYMS email and calendar via the Outlook app for Android phones
Outlook mail logoSet up your HYMS account on the Outlook app and view your HYMS email and calendar
  1. The app can be downloaded from the Play Store for use on Android devices. Please access the following link; Outlook app on Google App store. Microsoft have produced a series of video guides showing how to use the Outlook app. Please click on the following link to access further guidance; Outlook for iOS and Android guide
  2. Open the app once installed.
  3. Select to add account.Outlook app add account option
  4. Enter your HYMS details in the format hyxxxx@hyms.ac.uk and choose to continue. If prompted, select to activate device administrator.set up log in in Outlook app
  5. Enter your HYMS password and sign in. Disregard any prompt to add another account. You may need to further authenticate via Multi-Factor Authentication (MFA). Please access the following link to our MFA help pages for further guidance if required; MFA help pages.Outlook app enter HYMS password field.
  6. Outlook mail and calendar iconsSelect the mail or calendar icon from the app menu to view content.
Inbox and notifications settings
Disable focused inboxFocused inbox settings

Focused inbox is a feature provided by Outlook to organise how your inbox displays, based upon what it judges is most relevant. So as to avoid missing any important emails, we strongly advise ensuring this is turned off.

  1. Navigate to your profile icon in the top left-hand corner of the Outlook app. Then navigate to the settings cog / mail.
  2. Ensure focused inbox is disabled.
Email and calendar notifications settings
  1. Navigate to your profile icon in the top left-hand corner of the Outlook app. Then navigate to the settings cog / notifications.
  2. Under the mail tab you can enable or disable email notifications.Outlook email notifications settings
  3. Under the calendar tab select the sound settings to further check calendar notifications settings.Outlook calendar settings
  4. Choose to enable or disable calendar event reminder notifications. We recommend enabling calendar notifications for HYMS calendar content. Please note that these steps may vary on different devices.Outlook calendar settings
HYMS email and calendar via the Outlook app for iPhone iOS

Set up your HYMS account on the Outlook app and view your HYMS email and calendar
  1. The app can be downloaded from the Apple Store for use on iPhone devices. Please access the following link; Outlook app on the Apple App store. Microsoft have produced a series of video guides showing how to use the Outlook app. Please click on the following link to access further guidance; Outlook for iOS and Android guide.
  2. Open the app once installed.iPhone Outlook app set up
  3. Select to add account.iPhone Outlook app set up
  4. For email provider choose Exchange.iPhone Outlook app set up
  5. You may need to further authenticate via Multi-Factor Authentication (MFA). Please access the following link to our MFA help pages for further guidance if required; MFA help pages. iPhone Outlook app set up
  6. Then enter your HYMS password.iPhone Outlook app set up
  7. Select the mail or calendar icon from the app menu to view content.
Outlook app email settings on iPhoneInbox and notifications settings
Disable focused inbox

Focused inbox is a feature provided by Outlook to organise how your inbox displays, based upon what it judges is most relevant. So as to avoid missing any important emails, we strongly advise ensuring this is turned off.

Email and calendar notifications settings

We recommend enabling calendar notifications for HYMS calendar content.

  1. Navigate to notifications. Locate and select the Outlook app.
  2. Toggle to allow notifications for calendar.Outlook notification settings for iPhone
  3. Select email notifications and set to your own personal preference.Outlook app notification settings for iPhone

Sync issues

      • We cannot guarantee how often content will sync. The time taken to sync content may vary depending on the device and the available connectivity.
      • Please ensure all email, calendar and device time settings are correct and set to Dublin Edinburgh Lisbon London. Please also access the following link for further guidance; Microsoft 365 sync support.
Updated on 08/01/2025

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