Overview
This guide is only for users who currently use SMS (text messaging) or receiving a phone call as their primary method of MFA. If you already have Microsoft Authenticator setup on your device then you do not need to follow these instructions.
Microsoft is continuing to strengthen account security by moving users away from less secure authentication methods such as SMS text messages and phone calls. To ensure uninterrupted access to your HYMS account and Microsoft 365 services, you should set up the Microsoft Authenticator app as soon as possible.
The Microsoft Authenticator app provides a more secure and reliable way to verify your identity when signing in.
If you continue to use text message or phone based authentication by the end of November 2026 you may lose access to your HYMS account!
What You Need to Do
- Download the App: Install the free Microsoft Authenticator app on your mobile device from the Apple App Store or Google Play Store.
- To set up Microsoft Authenticator you can either login directly to https://aka.ms/mysecurityinfo an set up the MS Authenticator App there or Follow the procedure below.
- Login to https://m365.cloud.microsoft/ and enter your password – Click Sign In.
- Verify your identity – Click the text option.
- Enter the code that was sent to your phone.
- You will now see the screen below – Click Next
- If you have not already done so Install the MS Authenticator App to your phone – Click Next.
- Once installed – Click Next.
- Open The MS Authenticator App – Click Add account – Select “Work or School” – Select “Scan QR code”.
- You’ll then be prompted to test the new authentication method – Enter the code displayed on the screen into the MS Authenticator App.
- When you have successfully authenticated you will see the the screen below.
