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Setting up Multi-Factor Authentication on your HYMS account

This article explains how to setup Multi-Factor Authentication on your Hull York Medical School IT account. Multi-Factor Authentication (MFA) provides an additional layer of security on top of your username and password when you access university resources online. Further information on MFA and why it’s required can be found on our Multi-Factor Authentication (MFA) guide.

To enable Multi-Factor Authentication (MFA), you will need the following:

  • A computer, such as desktop/laptop PC or Mac, which will be used to set up your MFA account
  • A mobile phone, which will be used to approve access
  • The Microsoft Authenticator App installed on your mobile phone
  • Your HYMS login details

You are required to setup two authentication methods. We strongly recommend that you use the default options when setting up MFA, which are to use the Microsoft Authenticator App and to setup your phone as the second method of authentication.

How to setup MFA

Follow these simple steps to enable Multi-Factor Authentication on your HYMS account:

Step 1 – Install the Microsoft Authenticator app on your mobile device

To download the Microsoft Authenticator App on your phone – please visit either the Google Play or Apple Store:

Important: To use the app you will need to enable notifications and camera access. You will be prompted to do this when you install the app on your device.

Step 2 – Setup the Microsoft Authenticator app (method 1)

You will need to complete some of these steps on your computer and some on the Microsoft Authenticator App.

Open a web browser on your computer and log into https://www.office.com with your HYMS account. Enter your HYMS email address (in the form hyxxxx@hyms.ac.uk) and password.

When MFA has been enabled on your account you will be prompted to add more information to setup your account for Multi-Factor Authentication (MFA)

Click Next to setup additional security information.

Click Next on your computer to confirm you have installed the Microsoft Authenticator App on your mobile phone (Step-1 above):

You should not setup authentication on a device you share with anyone else (for example a shared family device)

Click Next on your computer and the following screen will be displayed:

Open the Microsoft Authenticator App (on your mobile phone). Click on the ellipses (Android) or plus (+) icon (Apple) in the top right hand corner of the app, to add your account:
Authenticator app

Select Work or School account and then Scan QR code:

Authenticator app add account

With your mobile phone scan the QR code that appears on the computer screen with the Authenticator app and then click Next. At this point it will send a notification to your phone asking you to approve your authentication. When you scan the QR code the following message will appear.

Click Next to setup your second authentication method (phone authentication).

Step 3 – Setup phone authentication (method 2)

Enter the details of your Country and Mobile Phone Number and select whether you would prefer to authenticate via a text message (option 1) or a phone call (option 2).

Option 1 – Text me a code

If you chose Text me a code, you will receive a text message containing a 6-digit code which you will need to enter into your computer, and then select Next:

Once you have entered the 6-digit code your phone will be registered as your second method of authentication. Select Next to complete the setup

Option 2 – Call me

If you select ‘Call me’, you will receive a phone call. To complete the verification process press the # key.  You will then see the following confirmation:

Click Next to complete the setup

Confirming the setup of authentication methods

Once you have registered your two authentication methods you will see the following confirmation screen:

Going forward you will receive a notification (a request to approve your sign-in) when you access HYMS systems that are protected by MFA.

To add or change your MFA authentication methods please see the following guide: Changing your HYMS MFA  authentication methods

Updated on 12/11/2021

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