Accessing Recordings from Teams Events Scheduled with a Shared Account

When scheduling Microsoft Teams events in Outlook using a shared account, it’s important to configure the meeting correctly so that recordings remain accessible after the event.

By default, only the meeting organizer can manage and retrieve recordings in Teams. If the organizer is a shared account, no individual will have direct access. To ensure recordings can be managed, anyone who needs access must be added as a co-organizer in the meeting options (before the event).

Steps to Set Up the Meeting

1. Create the event in Outlook
   • Use the shared account as the organizer.
   • Invite all individuals who may need to manage or retrieve the recordings (including yourself, if relevant).
2. Update the meeting options in Teams\Outlook
   • Open the Meeting Options for the scheduled event.
   • Under Roles, select Co-organizer.
   • From the drop-down list, assign co-organizer rights to the relevant individuals.

Note: Only invited participants appear in this list. Be sure to add them during the initial event setup.

1. Proceed with the meeting as usual
   • Any assigned co-organizer will now have access to manage the recording.