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Installing Microsoft 365 software on Apple iPad / iPhone or Android

Contents

Guide overview

This guide explains how to install and sign in to Microsoft 365 mobile apps (such as Word, Excel, and Outlook) on Apple iPhone/iPad and Android devices using your HYMS account.

What you’ll need

  • An active HYMS user account (email in the format: hyab12@hyms.ac.uk)
  • Internet access (Wi‑Fi or mobile data)
  • An Apple ID (for the App Store) or a Google account (for the Play Store)
  • Note: Microsoft 365 apps are installed individually, not as one big suite
Apple iPhone/iPad

Apple iPhone/iPad

Note:Microsoft 365 apps are installed individually, not as one big suite.

  1. Open the App Store on your device.
  2.  Use Search to search for a specific app such as Outlook, Word, or Excel.
  3. Tap Get to download and install the app.
    • If the button shows Open, the app is already installed on your device.
  4. Open the app once installation is complete.
  5. Sign in using your HYMS email address (for example hyab12@hyms.ac.uk) and your HYMS password.
  6. Repeat these steps for any additional Microsoft 365 apps you need.

Android

Android

Note:Microsoft 365 apps are installed individually, not as one big suite.

  1. Open the Google Play Store on your device.
  2. Use Search to search for a specific app such as Outlook, Word, or Excel.
  3. Tap Install to download and install the app.
  4. Open the app once installation is complete.
  5. Sign in using your HYMS email address (for example hyab12@hyms.ac.uk) and your HYMS password.
  6. Repeat these steps for any additional Microsoft 365 apps you need.

Tips and common issues

  • Work or School account: If prompted to choose an account type, select Work or School, not Personal.
  • Multi‑Factor Authentication (MFA): You may be asked to approve your sign‑in using MFA. Follow the on‑screen instructions to complete authentication.
  • Already installed: If the app store shows Open instead of Get or Install, the app is already installed—simply open it and sign in.

Further help

If you experience problems installing or signing in to Microsoft 365 apps, or if your issue is not covered by this guide, please contact HYMS IT Support via help@hyms.ac.uk
Updated on 03/02/2026

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